TASMAC has introduced a toll-free customer service center to allow the public to register complaints and grievances regarding its retail outlets and services. The facility, which became operational on August 31, 2026, is available 24 hours a day, seven days a week.
Consumers can report issues by calling the toll-free number 1800-889-2015 or by sending messages to the official WhatsApp number +91-7397720230. Additionally, the public can reach out through the organization's official social media accounts on Facebook, X, Instagram, and YouTube.
All complaints received through these channels will be forwarded to the relevant officials for review. TASMAC has stated that these reports will be monitored to ensure appropriate action is taken and issues are resolved.
