TASMAC customers face online payment issues

Customers at a TASMAC liquor outlet in Arakkonam have reported significant difficulties after being denied alcohol despite having completed online payments. According to complaints, store staff refused to provide the purchased items, claiming the outlet lacked the necessary facilities to process online transactions. A video documenting the incident has since circulated on social media.

When affected customers attempted to file a formal complaint at the local police station, officers stated they could only record the grievance but lacked the authority to take further action. The police advised the customers to escalate the matter directly to the district TASMAC manager.